Bitfinex

What is Bitfinex?

Bitfinex is a centralized cryptocurrency exchange registered in British Virgin Islands and headquartered in Hong Kong.

Bitfinex was founded in 2012 with a mission to provide users with the ultimate cryptocurrency trading experience. According to relevant statistics, Bitfinex quickly gained the trust of market investors after its establishment. In 2016, it had approximately 1.5 million registered users. At present, the average daily transaction volume has reached 1 billion dollars. Bitfinex has always been at the forefront of technological innovation in digital asset trading.

Who is the Founder and CEO of Bitfinex?

Bitfinex was founded by Giancarto Devasini and Raphael Nicolle，and Bitfinex's CEO is currently JL van der Velde.

In order to achieve the goal of providing a remarkable crypto trading experience for professional traders and liquidity providers around the world, Bitfinex focuses on enhancing cutting-edge technology.

Main Features

• Customizable interface
• Margin trading 
• Margin funding
• Perpetual contracts 
• OTC
• Lending 
• Staking
• Scaled Orders tool 
• Paper Trading
• Honey Framework 
• Bitfinex Terminal
• Professional connectivity 
• Enhanced Reporting Framework

Is Bitfinex Safe?

In fact, Bitfinex has been hacked many times in the past. For instance, in 2018, Bitfinex was hacked and stolen about 120,000 Bitcoins from user accounts, worth about 72 million dollars. This incident led to a crisis of confidence in Bitfinex. In order to regain the trust of users, Bitfinex later created BFX tokens to compensate those users experienced financial losses.

Since then, Bitfinex has continuously improved its end-to-end security measures, improved its audit process, and reduced the "attack surface" of its infrastructure. Currently, it is considered a secure cryptocurrency exchange with strict security measures to protect users' funds. The platform uses email encryption and two-factor authentication to monitor logins and withdrawals. In addition, 99.5% of user funds are held in cold storage.

Although security measures have been implemented by cryptocurrency exchanges, it cannot fully guarantee the security of users' funds. In addition to depositing funds on centralized cryptocurrency exchanges, users can also choose to transfer funds to reputable wallets to reduce risk. However, each method contains certain risks, users need to compare and choose the most appropriate one based on their specific conditions.

Can U.S. Residents Use Bitfinex?

U.S. citizens cannot directly or indirectly use any of Bitfinex's services or sites. In the meantime, U.S. citizens are strictly prohibited from opening accounts on Bitfinex.

Bitfinex Fees

Detailed fee structure of Bitfinex

Bitfinex Withdrawal

Steps of making withdrawal on Bitfinex

How Can I Contact Bitfinex Customer Support?

• Bitfinex Help Center: https://support.bitfinex.com/hc/en-us
• Bitfinex Customer Support: https://cs.bitfinex.com/ 
• Email address: [email protected]

Or try these social media to get Bitfinex customer service:

• Twitter: https://twitter.com/bitfinex
• Telegram: https://t.me/bitfinex 
• Instagram: https://www.instagram.com/accounts/login/?next=/bitfinex/
• Pulse: https://pulse.bitfinex.com/profile/Bitfinex 
• Linkedin: https://www.linkedin.com/company/bitfinex/
• Reddit: https://www.reddit.com/r/bitfinex/ 
• Facebook: https://www.facebook.com/bitfinex1
• Coingecko: https://www.coingecko.com/en/exchanges/bitfinex

Bitfinex Mobile APP

• Bitfinex for IOS (App Store): Click Here
• Bitfinex for Android (Google Play): Click Here