Kraken

What is Kraken?

Kraken is a centralized cryptocurrency exchange based in United States.

Kraken was established in 2011. After two years of testing and development, Kraken was officially launched in September 2013. Since then, the company has grown rapidly, with hundreds of employees worldwide. According to relevant statistics, Kraken quickly gained the trust of market investors. Kraken's cryptocurrency transactions exceeded $85 billion in 2018. Currently, its daily trading volume is approximately $1.7 billion.

Who is the Founder and CEO of Kraken?

Jesse Powell is the co-founder and CEO of Kraken, as well as is expert in virtual currencies, online payments and fraud.

Kraken as one of the most oldest and largest Bitcoin exchanges in the world, it has a diverse group of thinkers and doers that are dedicated to making cryptocurrency available and accessible to the world and enabling people from all walks of life to invest in their independence.

Can I Trust Kraken?

Kraken is considered a secure cryptocurrency exchange and has a robust system to ensure the security of customer accounts. It adopts a comprehensive approach to protect users' investments, not only a series of complex measures to prevent funds and information, but also to provide financial stability, adequate reserves and healthy banking relationships to maintain the relationships with customers.

Kraken provides users with multiple layers of security features including 2FA, Email confirmation withdrawals, customizable API keys, PGP signature and encrypted messages, global settings time lock, and SSL encryption.

Although security measures have been implemented by cryptocurrency exchanges, it cannot fully guarantee the security of users' funds. In addition to depositing funds on centralized cryptocurrency exchanges, users can also choose to transfer funds to reputable wallets to reduce risk. However, each method contains certain risks, users need to compare and choose the most appropriate one based on their specific conditions.

Can I Use Kraken If I'm From...?

Geographic Restrictions of Kraken

Main Features

• 24/7 Live Chat
• crypto and fiat currency funding options 
• World-class security team
• Margin Trading with up to five-times leverage 
• Over-the-counter (OTC) trading
• Competitive fee structure 
• High trade limit

How can I contact Kraken Customer Support?

• Kraken Help Center: https://support.kraken.com/hc/en-us/requests/new
• Phone number: How to contact Kraken Phone Support 
• Email: How to subscribe to Kraken email

Or try these social media to get Kraken customer service:

• Facebook: https://www.facebook.com/KrakenFX/
• Twitter: https://twitter.com/krakenfx 
• Linkedin: https://www.linkedin.com/company/kraken-exchange

What is Kraken's address?

Kraken is founded in San Francisco, California in 2011 and now have operations all over the world.
If you want to know where your data is stored, see the Data Controller section of  Kraken's Privacy Notice.
If you need our address for tax purposes, the relevant subsidiary you are contracted with is dependent on your residency, see below:

For clients in the United States, Kraken's address is:
Payward Ventures, Inc.
237 Kearny Street #102
San Francisco, CA 94108

For clients in Canada,  Kraken's  address is:
Payward Canada Inc.
1100-1959 Upper Water Street, 
Halifax, NS, B3J 3N2
Canada

For clients in Europe,  Kraken's  address is:
Payward Ltd.
6th Floor, One London Wall
London, EC2Y 5EB

United Kingdom
 

For clients in Japan,  Kraken's  address is:
Payward Asia K.K.
Nibancho 9-3, Chiyoda-ku
Tokyo 102-0084

Japan

For clients in Australia,  Kraken's  address is:

Bit Trade Pty Limited
PO Box 21122, World Square
Sydney, NSW, 2002

Australia

For clients everywhere else, our address is: 

Payward Trading Ltd

c/o SHRM Trustees (BVI) Limited

Trinity Chambers, P.O. Box 4301

Road Town, Tortola, VG1110

British Virgin Islands

Kraken Mobile APP

Kraken

• Kraken for IOS (APP Store): Click Here
• Kraken for Android (Google play): Click Here

Kraken Pro

• Kraken Pro for IOS (APP Store): Click Here
• Kraken Pro for Android (Google Play): Click Here

Kraken Futures

• Kraken Futures for IOS (APP Store0: Click Here
• Kraken Futures for Android (Google Play): Click Here