Announcement on MEXC Fiat Database System Upgrade (Nov 16)

Dear MEXCers,

To enhance the user experience, MEXC will perform a database system upgrade. The specific arrangements are as follows:

Upgrade Period:

During the upgrade, the scope of impact will be as follows:

The P2P order process may fail, including placing orders, making payments, releasing funds, canceling, and application functions. The P2P ad process may also encounter issues, including posting, editing, listing, delisting, and deleting ads.
EUR deposits, withdrawals, account linking, and order placements, global bank transfer card linking and order placements, credit card transaction linking and order placements, and third-party transaction orders may fail.
The completion of fiat orders and EUR deposit/withdrawal orders may be delayed.
MEXC MasterCard applications, deposits, and order inquiries may fail.
Fiat K-line data may be unavailable or delayed, and fiat account transfer operations may encounter errors or delays.
The impact duration of the above-mentioned services will generally not exceed 5 minutes. If you encounter any related issues, we recommend trying again after 5 minutes.

Things to Note:

Please rest assured that all users' assets are secure during the upgrade.
Please make your financial arrangements in advance to avoid risks caused by market fluctuations during the upgrade.
The system upgrade time is an estimated duration and may differ from the actual time required.
If there is significant market volatility before the upgrade, the platform may delay the upgrade time based on market conditions and issue an announcement.
Once the upgrade is complete, the above affected services will resume normal operation, and a separate announcement will be made at that time.

We sincerely apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our online customer service.

Enjoy trading on MEXC.

The MEXC Team

November 13, 2024

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