Privacy and Cookie Policy

Updated: Nov  20, 2024

Introduction

This Privacy Policy constitutes a part of CoinCarp Terms of Use .

By visiting our sites or apps , using or applying for a account, you are consenting to agree to our Privacy Policy.

This policy sets out:

• What information we collect about you ;
• Clarification Statement
• How do we use your personal information;
• In-app Data Collection Disclosure and User Consent
• How Long We Keep Your Information
• How to be informed about our Privacy Policy changes
• How to contact us.

What information we collect about you

The followings are the types of information we collect when you visit our website or apps:

(a) the e-mail addresses of those who communicate with us via e-mail;

(b) aggregate information concerning what pages users access or visit;  

(c) information volunteered by the user (such as survey information and/or site registrations);  

(d) information related to your use of the Website and/or the mobile application, including IP address, geographic location, and date and time of your request.

Clarification Statement

We hereby state that CoinCarp's app does not upload users' image information. We only collect data regarding user's selected cryptocurrencies to enable the Watchlist feature.

How do we use your personal information

We may disclose and share your personal information with selected third parties including:

• affiliates, business partners and agents for the performance of any contract we enter into with them or you;
• advertisers and advertising networks solely to select and serve relevant advertisements to you and others;

• analytics and search engine providers that assist us in the improvement and optimization of our sites and apps;
• risk management service providers that assist us in prevention and detection of fraud and in compliance of regulatory obligations;

• governments, courts, regulators and law enforcement authorities, including those outside your country of residence, upon demonstration of lawful authority;
• to allow us to pursue available remedies or limit the damages that we may sustain.

We may transfer your personal information to a third-party service provider for processing and storage. Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers.

In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will make reasonable efforts to help ensure that any successor treats your information in accordance with this Privacy Policy.

In-app Data Collection Disclosure and User Consent

Prominent Disclosure:

We provide a comprehensive disclosure within the app itself, clearly informing users about the collection, use, and sharing of their personal data. This disclosure is displayed in the normal usage of the app and does not require users to navigate into a menu or settings.

CoinCarp's app collects/stores users' selected cryptocurrencies to enable the Watchlist feature, allowing users to track their preferred cryptocurrencies.

Requests for User Consent:

Requests for user consent are clear and unambiguous, requiring affirmative user action (e.g., tap to accept, tick a check-box).

User consent must be granted before the app can begin to collect or access personal and sensitive user data.

How Long We Keep Your Information

We store other information for longer periods of time. For example:
We store your basic account information — like your name, email address and other social network openid (such as google openid, facebook openid) until you ask us to delete them.

If you ever decide to stop using CoinCarp, you can just ask us to delete your account. We'll also delete most of the information we've collected about you after you've been inactive for a while!
Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive a valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account, content created by you, or content created with other users is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

How we protect your personal information

We adhere to the highest security measures to ensure your personal information is protected against theft, loss, and corruption, and against the misuse and alteration of any customer data stored on our servers. We only use PCI Compliant version of the Transport Layer Security (TLS) protocol for transferring credit card information across the internet.

Our sites and apps may contain links or refer you to other websites. Those other websites may be operated by other companies affiliated with us or by third party companies not affiliated with us. We are not responsible for the privacy and security policies of those other websites.

How to be informed about our Privacy Policy changes

We may change our Privacy Policy from time to time and without prior notice to you. The date of the last update is provided at the beginning of this Privacy Policy. Any changes will become effective upon being posted on our sites. Use of our sites, apps, products and services, and/or providing consent to the updated Privacy Policy following such updates constitutes your acceptance of the revised Privacy Policy.

How to contact us

Any questions about this Privacy Policy should be addressed to this e-mail address: hello@coincarp.com.

Effective Date: Nov  20, 2024.